Channels

Video Wall

4800×1080 landscape

Ratio 40:9 or 4.44:1

Kiosks

1080 × 1920 portrait

Media Gallery Hall

1920 × 1080 landscape

Elevator

540 × 1920 portrait

Assets

• Supported file types for Images: PNG and JPG
• Supported file type for Movies: MP4
  • H.264 encoding
  • Sound: AAC encoder
• Total upload size should not exceed 50GB per batch

Media Gallery

In the Schomburg Center’s Media Gallery, there are two (2) channels, the Video Wall and the four (4) Kiosks.

Video Wall

A 5×2 video wall made up of ten 55” LCD screens. Note: interactivity has been temporarily disabled until an experience for the channel is developed. 

4800×1080 landscape

The Video Wall can play video assets contributed in Storyteller.

For full screen video (Videos will play full screen on the Video Wall):

• Aspect Ratio: 40:9 or 4.44:1
• Format: MP4 (H.264 encoding)
• Sound: AAC encoder

You may contribute videos in any aspect ration. Videos that do not match the display’s aspect ratio will be automatically centered and letterbox, while maintaining its aspect ratio. (Storyteller will not alter your assets.)

Please refer to Creating A Program Block

The Crestron touchscreen to the right of the display allows you to choose presets for what content is being viewed:

• Normal Operation – Storyteller
• Blu-Ray – shows on the right side on the display in the third and fourth columns
• Local Input –  centered on the display (1920×1080)

Kiosks (Touchscreens)

Four (4) movable interactive 80” LCD screens. Currently, the Kiosks play the Media Card template

1080 × 1920 portrait

Media Card Template

Highlight people, featuring short description and links to digitized library holdings (videos, images, audio, weblink).

Required Zones:

1. One image at 1080×1920 for Zone 2 (Scene 1)
2. Text – title for Zone 3 (Scenes 1 and 2), 20 characters and 1 line max
3. Text – description for Zone 4 (Scene 2), 450 characters and 12 lines max
4. Text – about for Zone 8 (Scene 2), for photo credits or other text. 30 characters and 1 line max

Optional Zones:

1. Overlay color for Zone 1 (Scene 1 and 2)
2. *One audio file (Scene 2)
3. One video for Zone 6 (Scene 2). This opens the video in a video player when the user taps on the Watch icon.
4. A Collection of images for Zone 7 (Scene 2). This shows a Gallery of images when the user taps on the Gallery icon.
5. Background color for Zone 9 (Scene 2)

If an optional zone is not filled out, the icon will not display on the Kiosk.

For videos:

• Aspect Ratio: 16:9
• Format: MP4 (H.264 encoding)
• Sound: AAC encoder

For the collection of images in the Gallery:

• JPG
• Image can be any aspect ratio
• The image will fill the slide box, while preserving its aspect ratio. The image will not be cropped or stretched.
• The background color of the slide box is #353434

*For audio: MP3

* Note: Audio and weblinks will not be available for this release.

Elevator Display

540 × 1920 portrait

Please refer to Creating an Elevator Display Instance

Contacting Support

Ticket Portal: https://support.metinteractive.net/support/home

Email: send an email describing the issue in detail to support@metinteractive.com  

Phone: (800) 951-8407, Opt 2