Work Groups are an optional feature that allows your organization to control what your Users can access and view. Work Groups limit what a User can access & view based on three group types: Channels Only, Users Only, and Users & Channels.
Note: Only Admins can view and create Work Groups
1. Click on the Work Groups button from the workflow navigation
2. Work Groups
2A. Admins can create new Work Groups for their organization
2B. Admins can view details and edit existing Work Groups
a. Click on the Work Group Details button to view information on a work group
b. The work group name
c. List of all channels accessible to this work group
d. Date and time this work group was created
e. Click on the Edit Work Group button to edit this work group
3. Work Group Details
3A. The work group name
3B. Date and time this work group was created
3C. Channel Restrictions
Total count of all channels accessible this work group
List of all channels accessible to this work group
3D. User Restrictions
Total count of users who are restricted by this work group’s access
List of these users
3E. Users Assigned
Total count of users who are assigned to this work group from the User Account set up
List of these users
3F. Close the details dialog
4. Create New / Edit Form
4A. Work Groups Create New / Edit Form
4B. Channels Access
Select the Channels that are accessible to this group
4C. User Restrictions
Allows you to restrict the work group to only these Users
4D. Save your work or Cancel to close without saving
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